Michelle Mroz, FNP

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
84 Ratings
29 Comments

MICHELLE MROZCertified Family Nurse Practitioner

 

EDUCATION

Master of Science in Nursing: (Family Nurse Practitioner) Kaplan University, Davenport, IA
Bachelor of Science in Nursing: Kaplan University, Davenport, IA

URGENT CARE SERVICES

  • Walk-in and same day appointments
  • Flu-like symptoms and colds
  • Respiratory and sinus infections
  • Sore throat and ear aches
  • Abdominal pain
  • Sprains, strains and lacerations
  • Sports, camp and school physicals

OCCUPATIONAL MEDICINE SERVICES

  • Employment physicals, including DOT physicals
  • Worker’s Compensation exams
  • On-site drug and alcohol testing

SPECIAL SERVICES

  • On-site laboratory
  • On-site digital x-ray

ARE YOU A NEW PATIENT?

Get ready for your first visit and complete our new patient forms in advance.

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.8
Friendliness/courtesy of CP
4.7
CP spoke using clear language
4.7
Provider explained things clearly
4.8
Provider included you in decisions
4.7
Patients' confidence in CP
4.7
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Nov 24, 2020
The nurses and assistant were amazing.
Nov 24, 2020
I would recommend it to others if the registration staff was friendlier.
Nov 24, 2020
The nurse was extremely nice and helpful.
Nov 24, 2020
Michelle Mroz was great. She listened carefully to my problem and interested in helping me. I did not feel rushed during the visit and had a very pleasant experience.
Nov 22, 2020
Great Staff - positive and caring.
Nov 19, 2020
so grateful to get in and seen. good experience
Nov 13, 2020
Michelle was amazing!
Nov 12, 2020
Excellent experience with staff, not so much with on line registration. System froze up twice and had to start over.
Nov 11, 2020
Good
Nov 11, 2020
Good
Nov 11, 2020
Good
Nov 11, 2020
Good
Nov 11, 2020
Good looking for refund of my copay 35.oo from 7/11/20 had no copay and had to pay.
Nov 11, 2020
Good
Nov 5, 2020
the nurse was wonderful!
Nov 5, 2020
Michelle was great and gave me multiple treatment options. her bed side manner was phenomenal
Nov 5, 2020
i was in and out in no time.
Nov 3, 2020
This is my go to for urgent care because each provider is always so kind and the staff is always very friendly. Michele is the one I get the most and I've been seeing her since 2017 she is always very compassionate very kind and listens to me in detail. She's definitely an asset.
Feb 18, 2020
We have had consistently excellent care for which we are grateful.
Feb 16, 2020
unfortunately,I had to go back to another urgent care as what was prescribed did not work. once I go the new med, things got better.
Feb 16, 2020
I like coming there, but this is second time we had not gotten what we needed as patients. my wife was misdiagnosed and then having to go to another urgent care 2 days later had me losing a little confidence. I really like the provider, I just feel I needed a little more aggressive care.
Feb 11, 2020
I've seen her before and she's excellent!
Feb 11, 2020
Staff just outstanding.
Feb 11, 2020
Very thorough.
Feb 11, 2020
Assistant, nurse practitioner, and xray tech were fantastic
Feb 10, 2020
I always have the best experience at this urgent care and this time was no different.
Feb 10, 2020
great experience
Feb 10, 2020
I tell everyone to go there.
Jan 28, 2020
Probably my first experience with a FNP. Overall, a very positive experience.