Michelle Mroz, FNP

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
54 Ratings
29 Comments

MICHELLE MROZCertified Family Nurse Practitioner

 

EDUCATION

Master of Science in Nursing: (Family Nurse Practitioner) Kaplan University, Davenport, IA
Bachelor of Science in Nursing: Kaplan University, Davenport, IA

URGENT CARE SERVICES

  • Walk-in and same day appointments
  • Flu-like symptoms and colds
  • Respiratory and sinus infections
  • Sore throat and ear aches
  • Abdominal pain
  • Sprains, strains and lacerations
  • Sports, camp and school physicals

OCCUPATIONAL MEDICINE SERVICES

  • Employment physicals, including DOT physicals
  • Worker’s Compensation exams
  • On-site drug and alcohol testing

SPECIAL SERVICES

  • On-site laboratory
  • On-site digital x-ray

ARE YOU A NEW PATIENT?

Get ready for your first visit and complete our new patient forms in advance.

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.9
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Feb 18, 2020
We have had consistently excellent care for which we are grateful.
Feb 16, 2020
unfortunately,I had to go back to another urgent care as what was prescribed did not work. once I go the new med, things got better.
Feb 16, 2020
I like coming there, but this is second time we had not gotten what we needed as patients. my wife was misdiagnosed and then having to go to another urgent care 2 days later had me losing a little confidence. I really like the provider, I just feel I needed a little more aggressive care.
Feb 11, 2020
Staff just outstanding.
Feb 11, 2020
Very thorough.
Feb 11, 2020
Assistant, nurse practitioner, and xray tech were fantastic
Feb 11, 2020
I've seen her before and she's excellent!
Feb 10, 2020
I always have the best experience at this urgent care and this time was no different.
Feb 10, 2020
great experience
Feb 10, 2020
I tell everyone to go there.
Jan 28, 2020
Probably my first experience with a FNP. Overall, a very positive experience.
Jan 14, 2020
Flu season only 2 on staff to see patients. I was there for 2 1/2 hours after check in time.
Jan 14, 2020
*Michelle was excellent. She apologized for the long wait several times.
Jan 14, 2020
It seemed it did no good to establish check-in time in advance online. #1. Online & there.
Jan 13, 2020
Efficient and friendly reception.
Jan 13, 2020
Michelle is one of the best providers I have ever had. She was very thorough, did not hurry through. She answered my questions and listened to my concerns.
Jan 8, 2020
I had to take a physical for football and no other office would do it for me. can't express enough how much it meant to me they were able to don't for me, it really helped me.
Jan 3, 2020
staff was excellent. Lived Michelle
Jan 3, 2020
Couldn't have been better
Jan 3, 2020
Fir some reason my online appointment scheduling did not go through. therefore my wait time was longer
Jan 3, 2020
I had to wait a long time as it is flu season and they were extremely busy. Everyone was kind and courteous though.
Jan 3, 2020
Even though super busy, I was treated like I was an important part of their practice and not rushed through. Very thorough in discussing and providing the care I needed.
Jan 3, 2020
Didn't really notice #3 that much but everyone was gloved.
Dec 12, 2019
Everyone was knowledgeable, helpful, and kind.
Dec 12, 2019
It would have taken a week to see my PCP. that is much too long to wait. I was ablrto see a provider at your location within a few hours.
Dec 12, 2019
A very positive experience. I was pleased to learn that you have both lab and imaging services
Dec 12, 2019
good experience.
Dec 12, 2019
excellent service
Dec 10, 2019
This was my first visit to this urgent care. Felt very well takes care of by *Michelle. She took my concerns serious and made recommendations for an immediate treatment process.